Uniquely, we are specialists in handling out of hours calls related to emergency maintenance within the social housing sector. With a total of 53 clients, we manage in the region of 350,000 properties on their behalf.

Pinnacle Connect process over 300,000 calls annually which gives us a wealth of experience in this field. Our agents are trained in handling repair calls and are well placed to understand the needs of social housing residents and the management of emergency calls. Pinnacle Connect offers solutions, tailoring each service to specifically respond to each of our clients’ maintenance needs.